Frequently Asked Questions
Answers to the questions we are asked most often. If yours is not here, write to us: you will have a reply within 24 to 72 hours.
How do I book an appointment with Dr Samia Aoun?
By phone, by WhatsApp, by email, or by filling in the medical form on the Contact page. Every request receives a reply within 24 to 72 hours.
I live abroad: how does the first exchange work?
The medical form was designed for this. You fill it in from home, attaching photographs if you wish. Dr Aoun reviews it before any exchange and replies with an initial opinion. An in-person consultation remains necessary before any procedure.
Where does Dr Aoun practise?
In two practices: the El Farabi Medical Center in Tunis (Menzah 6), Monday to Friday from 9am to 6pm, and the Jarallah German Medical Center in Hawally, Kuwait, Saturday to Thursday from 10am to 7pm.
What languages can I be seen in?
French, Arabic and English.
Can I send photographs?
Yes, and it is optional: the medical form lets you attach them. They are used solely to prepare your consultation and are never passed on to any third party.
Is my medical information confidential?
Yes. Exchanges with the site are encrypted, access to the data is restricted to Dr Aoun and her care team, and nothing is passed to third parties for commercial purposes. The details are in our privacy policy.
How long should I plan to stay?
It depends on the procedure. The length of the hospital stay and how long to wait before flying are given to you during the consultation. For patients coming from abroad, the stay is organised with you in advance.
Do I have to stop smoking before the procedure?
Yes. Tobacco in all its forms — cigarettes, vaping, shisha, and even passive exposure from those around you — compromises healing and increases the risk of complications. Strict cessation is required several weeks before the procedure; the exact period is specified according to the planned operation.
What happens for follow-up after the procedure?
Dr Aoun handles the follow-up herself. Check-up appointments are scheduled, and for patients returning abroad, follow-up continues remotely.